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Melita_Jade's avatar
Melita_Jade
Member
1 year ago

Payroll not recording

I am trying to complete our payroll however once I get to step 3 process payments everything is gone. Everything looks good at step 2 Employee Pays, Employees are selected and ready to go. Payroll ST...
charly's avatar
charly
Experienced Cover User
1 year ago

Hi Princess R, I am having that very same issue with payroll for this month.  I have just had to have my IT team do a laptop reset as the last Microsoft update knocked out my Bluetooth, USB & Audio capabilities.  Now that everything has been reloaded most things are working well again but I am unable to get payroll to record - same issue as raised by Melita_Jade a few months ago.  I have requested help from support but I really need help as soon as I can and I've not yet heard back .... are you able to help me out? Thank you, charly

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