Payroll Payment not showing in Reconciliation Report
. Have checked Cheque, showing in Payroll Reports, Account Number assigned is correct, other wages showing correctly, only this new employee absent
Forum Discussion
Hi traceydncm,
Thank you so much for your detailed post and my apologies for the late response.
When reviewing the details on the new employee card file, please take note of the payment method. If the employee's payment method is set to electronic, it won't automatically display for allocation. The pay run transaction will remain in the "prepare electronic payment" window. To ensure that the pay run transaction is properly allocated, you'll need to download the bank file.
Rest assured, downloading the bank file won't result in your employees being paid the same amount again. It's simply the process of transferring records from the default electronic clearing account to the correct bank account where you make your employee payments.
Please do let me know how you go on this.
Regards,
Earl
