Forum Discussion

Veena's avatar
Veena
Trusted Cover User
2 years ago

Payroll Reversal and Electronic entry

I have reversed an incorrect payroll, however both were done with 'Electronic Payment' selected. The Electronic Payment window will only let me select and process the negative reversal, not the positive. It seems to not recognise the positive payroll as valid. Message is

"You may proceed with a past date, however your bank may not accept a file if the date in the file is different from the date you upload it.
Please select at least one transaction to include in the bank file"

This appears as soon as I select the remaining transaction. If I leave this in the Electronic Payments screen, it will result in a reconciliation issue.

 

11 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Veena

     

    We've sent you a private message requesting the necessary details to assist you with your concern further. Kindly check, as we are looking forward to your response.

     

    Best regards,

    Doreen