payroll wont process this morning

Question

I can see this is a problem as per issues yesterday but these staff need paying so I am going to manually process off the payroll verification report one by one in the banking online and then rerun again to enter in the system once MYOB have fixed.&nbsp; No one has the time to sit on hold with MYOB so I hope someone is working on this.

sam_r · Answer

Hi&nbsp;Steffizee,
&nbsp;
I'm having trouble locating your account, can you please send me a private message with your full serial number?&nbsp;

sam_r · Answer

Hi&nbsp;Deb15,
&nbsp;
Happy to look into this for you.&nbsp;
&nbsp;
Could you please reply with the last 4-digits of the serial number and the Company File ID this relates to? (Help&gt;About MYOB Accountright&gt; Company File ID:__)

steffizee · Answer

Mine is the same - Serial Number last 4 digits 3122&nbsp; &nbsp;RTX Pty Ltd

steffizee · Answer

Can you please fix my myob for same issue**** **** 3122-1RTX Pty Ltd&nbsp;Thanks

steffizee · Answer

Can you please fix my myob for same payroll issue that everyone else is having**** **** 3122-1RTX Pty Ltd

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payroll wont process this morning

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