Payslip Descriptions

HI Tab_Myob,

It’s totally understandable if dealing with pay slip issues has got you thinking about trying something like Xero. We’re really hoping to make things better for you this time around. I checked Mandy1983's case and it’s now sorted and closed. Would you mind giving the steps in this link a go? If that still doesn’t fix things, please get in touch with our team directly and we’ll be more than happy to take a closer look and help get everything sorted for you.

Cheers,

Princess

Genreve_S​ is there any update on the payslip description orders? i have even tried putting numbers before each name eg 1.Ordinary Time, 2. Overtime... to try and get the order to print correctly.

We run three businesses through MYOB and numerous trusts and its becoming so much of a thing with employees we are considering changing to Xero

Hi Mandy1983,

That’s a weird one, thanks for giving my suggestion a go. Since it didn’t fix how things are looking on the payslips, the best bet is to get in touch with our team so we can take a closer look. You can pop through a support requestin MyAccount or jump onto our live chat with MOCA, our virtual assistant.

Regards,
Genreve 

 Hi Genreve,

I made the changes as suggested. We have just completed another pay run and the problem still exists. Any other suggestions?

Hi Mandy1983, 

I absolutely get where you’re coming from, it’s crucial the payslip is spot on, and having RDO hours showing up as personal leave accrued can definitely throw people off. You can sort this out in the browser version of the software. Just jump into the pay item, and right under the name, there’s a spot called “Name for pay slip”. You can tweak it there so it shows up exactly how you want on the slip.

Regards,
Genreve