bailey_iuliano
2 years agoContributing User
Posting STP Error - AR
Hi everyone, Quick question - one of our clients regularly uses MYOB AR to post their payrun, on their side they continuously get an error (per the screenshot attached) not allowing them to confi...
- 2 years ago
Hello bailey_iuliano
Thank you for your post.
Our investigations have found while it works in the web browser, the error happening on through the desktop application is due to not being on a supported version of windows.
Please make sure you are on a supported version of windows for your software. If you are not on any of the listed you will need to update. You can check our system requirements here.
If you are on a supported version, can you please send me a Private Message containing:
- Business name
- Serial number
- Company file ID
- Screenshot of the windows version you are on