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TraceyR's avatar
TraceyR
Contributing Partner
2 years ago
Solved

Query Nil Pay Cheques after Sending an Update Event

Is it correct that AccountRight creates Nil/Void pay cheques for each employee when an STP Update Event has been submitted? I sent an update event yesterday (by clicking the button) and now I have a...
  • SamaraM's avatar
    SamaraM
    3 years ago

    Hi IANTAX 

     

    Thank you for your post, I'd be happy to look into this for you. So I can investigate, can you please send me the following information in a private message:

    • Serial number
    • Primary contact name
    • Account / business name
    • Email address which you are logged in with 

     

    Business not showing resolved via PM - 15/9

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

TraceyR's avatar
TraceyR
Contributing Partner
2 years ago

Thanks for your reply Doreen.  Has this always been the case when sending an Update Event? This is the first time I've noticed the nil pay cheques sitting in the list of payslips still to be emailed.  I'll need to remember to go and manually remove these for my clients.  

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi TraceyR,

 

Thanks for your response.

 

That's always been the case when you are sending an update event through STP and when you check the pay slips, nil pay slips are also there. However, there is no option to delete it as those pay slips will stay there.

 

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

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Nil Pay Cheques after Sending an Update Event","id":"message:864163","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:118913"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:864163"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:864163"},"body@stripHtml({\"truncateLength\":200})":" Is it correct that AccountRight creates Nil/Void pay cheques for each employee when an STP Update Event has been submitted? I sent an update event yesterday (by clicking the button) and now I have a...","body@stringLength":"270","rawBody":"

Is it correct that AccountRight creates Nil/Void pay cheques for each employee when an STP Update Event has been submitted?

I sent an update event yesterday (by clicking the button) and now I have a void pay cheque for each employee dated yesterday as well.

","kudosSumWeight":0,"postTime":"2024-04-05T09:50:02.796+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:864163_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":91},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:864163":{"__typename":"Conversation","id":"conversation:864163","solved":true,"topic":{"__ref":"ForumTopicMessage:message:864163"},"lastPostingActivityTime":"2024-04-05T11:53:58.086+11:00","lastPostTime":"2024-04-05T11:53:58.086+11:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:864163":{"__typename":"ModerationData","id":"moderation_data:864163","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:864163_1":{"__typename":"Revision","id":"revision:864163_1","lastEditTime":"2024-04-05T09:50:02.796+11:00"},"AcceptedSolutionMessage:message:864202":{"__typename":"AcceptedSolutionMessage","id":"message:864202","conversation":{"__ref":"Conversation:conversation:864163"},"author":{"__ref":"User:user:291050"},"revisionNum":1,"uid":864202,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:864183"},"subject":"Re: Query Nil Pay Cheques after Sending an Update Event","moderationData":{"__ref":"ModerationData:moderation_data:864202"},"body":"

Hi TraceyR,

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Thanks for your response.

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That's always been the case when you are sending an update event through STP and when you check the pay slips, nil pay slips are also there. However, there is no option to delete it as those pay slips will stay there.

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Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users in finding this information.

\n

 

\n

Best regards,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2024-04-05T11:53:58.086+11:00","lastPublishTime":"2024-04-05T11:53:58.086+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":86},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:864163/message:864202","readOnly":false,"editFrozen":false,"body@stringLength":"997","rawBody":"

Hi ,

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\n

Thanks for your response.

\n

 

\n

That's always been the case when you are sending an update event through STP and when you check the pay slips, nil pay slips are also there. However, there is no option to delete it as those pay slips will stay there.

\n

 

\n

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click \"Accept as Solution\" to assist other users in finding this information.

\n

 

\n

Best regards,

\n

Doreen

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Thanks for your reply Doreen.  Has this always been the case when sending an Update Event? This is the first time I've noticed the nil pay cheques sitting in the list of payslips still to be emailed.  I'll need to remember to go and manually remove these for my clients.  

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Thanks for your reply Doreen.  Has this always been the case when sending an Update Event? This is the first time I've noticed the nil pay cheques sitting in the list of payslips still to be emailed.  I'll need to remember to go and manually remove these for my clients.  

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