Forum Discussion

SMPENG's avatar
SMPENG
Experienced Cover User
1 year ago
Solved

Payroll - First payrun in new Financial Year times-out

I have tried to process the first payrun in the new Financial Year, which "times-out" at the point of recording. Pay period 23/06/24 - 30/06/24 with payment date 04/07/24. System hangs for approx 4 m...
  • SMPENG's avatar
    SMPENG
    1 year ago

    This has now been resolved by MYOB support over the phone. Case ref 01820999. Thanks.

MichaelaJohnson's avatar
MichaelaJohnson
Experienced User
7 months ago

Hi Shella, 

 

As predicted MYOB has crashed again for the first payroll of the New Year. This is EXTREMELY frustrating. We have employees to pay today so please reply ASAP to have this sorted. 

 

Thank you 

 

SMPENG's avatar
SMPENG
Experienced Cover User
7 months ago

MichaelaJohnson​ 100% agree.  Shella_A​ same thing just happened to my first payroll of the New Year. Crazy that this happens every year and still no fix in place. Please provide a solution ASAP.

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