Payrun report figures are incorrect
Hi there Im hoping someone can help..... I did a payrun for 28th April for 9 employees - we have 10 employees, but 1 is only new and i hadn't finished loading her into our system as I was waiting f...
Forum Discussion
Hi JenDPT,
Thanks for providing a detailed post. This kind of reporting mismatch usually means the original pay has some corrupted or partial data behind it, and it’s something our support team needs to look at directly in your file rather than something that will sort itself out by just re-running the reports.
The best next step is to contact our team so they can review and help you sort this out. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
