Forum Discussion

Spiltmilk's avatar
Spiltmilk
Contributing User
21 days ago

SMSF ABN Error

I have an employee with a Self Managed Super Fund. I have paid this employee and created Super Payments which are due to him. When I try to create a Super Payment it comes up with an error message sa...
Earl_HD's avatar
Earl_HD
MYOB Moderator
21 days ago

Hi Spiltmilk,

Thanks for all the detail you’ve provided, that’s really helpful. If the SMSF’s ABN is correct, showing as complying on the ABN lookup, and you’re still getting the error even after setting it up as a new fund, we’ll need to take a closer look at this one on our side. The best next step is to get in touch with our support team directly so we can review the fund details and the error in more depth and help work out what’s blocking those Super Payments. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.


Regards,
Earl

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