i have a staff member who has accepted the invitation to onboard. Clicks on the Sign In which then notifies him "Check your inbox" for the link to confirm his email.
Nothing arrives in his inbox or...
It might be best to reach out to support via the MyAccount window or Live Chat through MOCA. The issue could be specific to your employee's email address, and support may be able to help.
Feel free to create a new thread if you need any other help.
Thanks, Genreve
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