Thank you for your reply. I understand there are many peolpe with the same or further issues and can undertsand answering everyones questions would have been a mamoth task.
We managed to get it sorted but it certainly was not simple.
I will start with the Holiday Leave Loading, the problem was that the staff were Inactive, we just had to make them active again ( I think this is a bit silly as when staff leave it is a way of keeping everything in line by closing them off, to have to keep them on the list is just something later on that we have to tidy up)
All the other problems we had to run MULTIPLE zero payruns and found the best way was to process a zero payrun individually for each person to force the update. Again very painfull.
Then for some of the categorys it still did not show up so a phone call to MYOB to find out why, and the reason for it was plan and simple MYOB did not have enough room on the finilistaion page to show everything....... Poor design in my eyes, we were told to trust the system hit the final button and if need be we could undo it and make adjustments.
So you had to trust the system and hope it was there and after hitting the finalisation button and sending it to the ATO and then wait for it to be accepted we could then see that the totals all added up. Again very poor design as a true accountant would not hit the go button until all the checks have been done and then finalise it all.
So it was very uncomforting to have to wait and see.
But all in all it his done.
For anyone else that is tsill having trouble i wish you all the best and i hope this information helps.
Thank you for your reply. I understand there are many peolpe with the same or further issues and can undertsand answering everyones questions would have been a mamoth task.
We managed to get it sorted but it certainly was not simple.
I will start with the Holiday Leave Loading, the problem was that the staff were Inactive, we just had to make them active again ( I think this is a bit silly as when staff leave it is a way of keeping everything in line by closing them off, to have to keep them on the list is just something later on that we have to tidy up)
All the other problems we had to run MULTIPLE zero payruns and found the best way was to process a zero payrun individually for each person to force the update. Again very painfull.
Then for some of the categorys it still did not show up so a phone call to MYOB to find out why, and the reason for it was plan and simple MYOB did not have enough room on the finilistaion page to show everything....... Poor design in my eyes, we were told to trust the system hit the final button and if need be we could undo it and make adjustments.
So you had to trust the system and hope it was there and after hitting the finalisation button and sending it to the ATO and then wait for it to be accepted we could then see that the totals all added up. Again very poor design as a true accountant would not hit the go button until all the checks have been done and then finalise it all.
So it was very uncomforting to have to wait and see.
But all in all it his done.
For anyone else that is tsill having trouble i wish you all the best and i hope this information helps.
Is there anychance that a MYOB representative could please direct me to how or where i should go to fix this problem, Yes i know it is only the 7th of the month but we have 85 people on our payroll and i could genuinly say 80 of them want to know why we have not finished the PAYG summaries as yet.
Looking for something else?
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Finalisation","id":"message:660865","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:184624"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:660865"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:660865"},"body":"
Hi We are trying to run the STP,
It looks like i have similar problems as others but i have a few others that have poped up as well.
As the others are saying the YTD Verification report does not match the P&L
I have been through and found the errors that are causing the mismatch
Meal Allowance - ATO Reporting Category, Allowance Other
Redundancy notice Package - Lump Sum A Redundancy
Unused holiday Pay - ETP Taxable Component
Unused Leave Loading - ETP Taxable Component
Unsued long Service Leave - Lump Sum A Termination
First Aid Allowance - Allowance Other
Eligible Termination Payment - Lump Sum A Termination
JopKeeper Top Up - Allowance Other
Holiday Leave Loading - Gross Payments ( only two staff members out of 85 this has affected)
Sleep Over Rate P/N - Allownance Other
Any advice on how i can get the figures to match would be greatly appreciated.
Regards
Jo
","body@stringLength":"1060","rawBody":"
Hi We are trying to run the STP,
It looks like i have similar problems as others but i have a few others that have poped up as well.
As the others are saying the YTD Verification report does not match the P&L
I have been through and found the errors that are causing the mismatch
Meal Allowance - ATO Reporting Category, Allowance Other
Redundancy notice Package - Lump Sum A Redundancy
Unused holiday Pay - ETP Taxable Component
Unused Leave Loading - ETP Taxable Component
Unsued long Service Leave - Lump Sum A Termination
First Aid Allowance - Allowance Other
Eligible Termination Payment - Lump Sum A Termination
JopKeeper Top Up - Allowance Other
Holiday Leave Loading - Gross Payments ( only two staff members out of 85 this has affected)
Sleep Over Rate P/N - Allownance Other
Any advice on how i can get the figures to match would be greatly appreciated.
Regards
Jo
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As the others are saying the YTD 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display: inline-block;\n }\n\n .footer-links-wrapper ul li a {\n margin-right: 20px;\n }\n\n .footer-links-wrapper-2 {\n justify-content: space-between;\n }\n}\n\n.myob-social-links a:hover .myob-icon {\n fill: #969ea7;\n}\n\n.myob-social-links .myob-icon {\n -webkit-transition: fill 0.2s ease-out;\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.myob-social-links .myob-icon a {\n -webkit-transition: color 0.2s ease-out;\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.myob-footer-copyright {\n color: #687480;\n padding-right: 20px;\n}\n\n.myob-footer-copyright a,\n.myob-footer-copyright a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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padding: 2.5rem var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 0.875rem;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 2.5rem calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 0.3125rem 0;\n display: inline-block;\n }\n }\n }\n\n + .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n border-top: 1px solid #687480;\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n 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Hi Steven,
Thank you for your reply. I understand there are many peolpe with the same or further issues and can undertsand answering everyones questions would have been a mamoth task.
We managed to get it sorted but it certainly was not simple.
I will start with the Holiday Leave Loading, the problem was that the staff were Inactive, we just had to make them active again ( I think this is a bit silly as when staff leave it is a way of keeping everything in line by closing them off, to have to keep them on the list is just something later on that we have to tidy up)
All the other problems we had to run MULTIPLE zero payruns and found the best way was to process a zero payrun individually for each person to force the update. Again very painfull.
Then for some of the categorys it still did not show up so a phone call to MYOB to find out why, and the reason for it was plan and simple MYOB did not have enough room on the finilistaion page to show everything....... Poor design in my eyes, we were told to trust the system hit the final button and if need be we could undo it and make adjustments.
So you had to trust the system and hope it was there and after hitting the finalisation button and sending it to the ATO and then wait for it to be accepted we could then see that the totals all added up. Again very poor design as a true accountant would not hit the go button until all the checks have been done and then finalise it all.
So it was very uncomforting to have to wait and see.
But all in all it his done.
For anyone else that is tsill having trouble i wish you all the best and i hope this information helps.
Thank you for your reply. I understand there are many peolpe with the same or further issues and can undertsand answering everyones questions would have been a mamoth task.
We managed to get it sorted but it certainly was not simple.
I will start with the Holiday Leave Loading, the problem was that the staff were Inactive, we just had to make them active again ( I think this is a bit silly as when staff leave it is a way of keeping everything in line by closing them off, to have to keep them on the list is just something later on that we have to tidy up)
All the other problems we had to run MULTIPLE zero payruns and found the best way was to process a zero payrun individually for each person to force the update. Again very painfull.
Then for some of the categorys it still did not show up so a phone call to MYOB to find out why, and the reason for it was plan and simple MYOB did not have enough room on the finilistaion page to show everything....... Poor design in my eyes, we were told to trust the system hit the final button and if need be we could undo it and make adjustments.
So you had to trust the system and hope it was there and after hitting the finalisation button and sending it to the ATO and then wait for it to be accepted we could then see that the totals all added up. Again very poor design as a true accountant would not hit the go button until all the checks have been done and then finalise it all.
So it was very uncomforting to have to wait and see.
But all in all it his done.
For anyone else that is tsill having trouble i wish you all the best and i hope this information helps.
Is there anychance that a MYOB representative could please direct me to how or where i should go to fix this problem, Yes i know it is only the 7th of the month but we have 85 people on our payroll and i could genuinly say 80 of them want to know why we have not finished the PAYG summaries as yet.
Is there anychance that a MYOB representative could please direct me to how or where i should go to fix this problem, Yes i know it is only the 7th of the month but we have 85 people on our payroll and i could genuinly say 80 of them want to know why we have not finished the PAYG summaries as yet.
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