STP Error CMN.ATO.GEN.20001
Hi, When finalising Payroll yesterday the error CMN.ATO.GEN.200001 (attached) appeared. When I looked at the information in Help regarding this it says it relates to an ABN error. I have fol...
Forum Discussion
Hi BecLor,
Thank you for your post and sorry to hear you were unable to get assistance with this via Phone support, we'd be happy to assist you here!
In addition to the steps you followed in the link, I would also double-check the ABN number entered under the 'Command Centres' dropwdown > Payroll > Payment summary assistant > step 2. Company information > ABN: __________?
If the ABN is incorrect, please correct this, select 'Next' and then 'Close' to save these changes. If however, the ABN is correct - please let me know and we'll investigate further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Thanks for your reply Sam. The ABN was correct everywhere. I saw an older post from someone saying that they put a 1 in the branch of ABN. I did that and the next pay was accepted.
A quick question though. Do I need to put the pay through for that week again or will it just be fixed by processing the other pays? It's still showing as rejected in STP Reporting.
Sorry for the late reply, I've been off sick for a few weeks.
Hi BecLor
STP updates the YTD amounts each time you send a report with each report overriding the previous one. So when you process the next pay run the YTD amounts will be updated and include that rejected report. The Rejected status will remain for that report.
Please let us know if you need further help.
Thanks Tracey. That's a load off my mind.
