STP Finalisation Wrong
We are fixing up a clients STP finalisation. When printing the YTD Verification Report all the Public Holiday, Back Pay and Sick Leave are excluded from the Gross Wage amounts, so the individuals...
Forum Discussion
Hey dbromlang,
Sounds like those reports are giving you a bit of a headache with public holidays and sick leave not showing up where they should, even though you’ve lined everything up perfectly in the right categories. Thanks heaps for walking us through what’s happening and popping in that screenshot. For a thorough check and to get to the bottom of what’s causing these figures to go walkabout, would be best to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
Thanks Doreen.
I reached out to support Thursday last week and have had no response.
MYOB support request #02492872
As you can imagine it is fairly important to get the STP lodged correctly and urgently.
