Forum Discussion

sal2107's avatar
sal2107
Trusted Cover User
3 years ago

Superannuation - Member (Employee) Additional sent by MYOB to Employer Additional

Good afternoon Has anyone else had the problem where Super payments are managed/authorised through MYOB, and some employee additional payments have been allocated to Employer Addtional payment in th...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi sal2107 

     

    I'm sorry to see that no one has replied to you yet. If contributions are reported correctly as employee additional in AccountRight but appear in the super fund as employer additional I would recommend reaching out to the super fund. 

     

    I have seen one other case of this recently and it was the super fund incorrectly allocating the contributions. 

     

    Please let me know how you go.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi sal2107 

 

I'm sorry to see that no one has replied to you yet. If contributions are reported correctly as employee additional in AccountRight but appear in the super fund as employer additional I would recommend reaching out to the super fund. 

 

I have seen one other case of this recently and it was the super fund incorrectly allocating the contributions. 

 

Please let me know how you go.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • sal2107's avatar
    sal2107
    Trusted Cover User
    3 years ago

    Hi Tracey, thanks for getting back to me. The Super fund said it had to be from MYOB. I'll contact them again, and tick the 'accept as a solution' box for now.

    Thanks again

     

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