Hi,
I am trying to make super payments with MYOB account right. I have tried multiple times and it continues to fail. I have gone to the help page - get help fixing a super payment but none of the information there is providing a solution. Could I please get some assistance with fixing this error.
I appreciate the effort in trying to process the payment multiple times to make sure it will be processed successfully this time. However, if it still doesn't go through and you have the source failed error, I highly recommend checking with the bank if the authorisation to deduct from SuperChoice has been blocked and making sure that there are enough funds on the nominated bank account for Super to be processed. Feel free to post again if you require further assistance with this.
Best regards,
Doreen
