Forum Discussion

SNK's avatar
SNK
Member
2 years ago
Solved

Superannuation Verification not working

I am setting up a new Pay Super account - we have received the 0.01c into our bank account and now MYOB wont accept the 6 digit verification code. It says 'sorry we're not ready to verify your bank a...
  • XKK's avatar
    XKK
    1 year ago

    Thanks Genreve, solved by chat through MOCA. :)

XKK's avatar
XKK
Member
1 year ago

Hi, I have the similar problem. I am trying to set up pay super, but I never receive the verification code. Anyone can help, thanks in advance :) 

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi XKK, 

 

There are several reasons why the super verification might fail. Fixing the super verification code requires support to check the specific super setup. I recommend contacting our team by creating a support ticket from the MyAccount window or using live chat through MOCA.

 

Regards,
Genreve

  • XKK's avatar
    XKK
    Member
    1 year ago

    Thanks Genreve, solved by chat through MOCA. :)

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