Forum Discussion

Permathene's avatar
Permathene
Cover User
3 years ago

Supperannuation contribution

Sperannuation contribution is not being picked up while processing payroll from 27/7/22, suddenly stopped showing in payslips
  • Komal_S's avatar
    Komal_S
    3 years ago

    HI Permathene 


    Please go to Payroll Categories>>Superannuation>>Superannuation Guarantee and check if the employee is still linked to this category as accrual can be dropped off from the payroll category if the employee is accidentally unticked? If yes, please open the super fund for this employee and ensure "Pay Super using AccountRight" is ticked.

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

HI Permathene 


Please go to Payroll Categories>>Superannuation>>Superannuation Guarantee and check if the employee is still linked to this category as accrual can be dropped off from the payroll category if the employee is accidentally unticked? If yes, please open the super fund for this employee and ensure "Pay Super using AccountRight" is ticked.

  • Permathene's avatar
    Permathene
    Cover User
    3 years ago

    Thnak you Komal

    I have now resolved my query.

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