Forum Discussion

Janelle10's avatar
Janelle10
Contributing User
1 year ago

Unable to Open an Employee card file

Hi there   I have 1 employee file I can not open. I receive the message that "Something has gone wrong with Accountright and it needs to close". Any ideas on what could be wrong here would be appre...
ChrisMc's avatar
ChrisMc
MYOB Staff
1 year ago

Checking if you are a NZ Accountright file or AU Accountright file, thanks

 

Janelle10's avatar
Janelle10
Contributing User
1 year ago

Sorry, AU

 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    1 year ago

    Hi Janelle10,

     

    Running into the "Something went wrong" error can disrupt your workflow, but no worries! I've already fixed your company file, so you should be able to open your employee card file now. In case you’ve encounter the same issue again, you can reach out our live chat team via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

     

    Cheers,

    Shella

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