Forum Discussion

zikirullah's avatar
zikirullah
3 years ago

Unable to perform online confirmation

Hi Good Morning,

 

I am trying to login but it's getting an error massage saying " Unable to perform online confirmation.

Please contact MYOB Customer Service for assistance or use another method for confirming your company file"

 

I tried another method but doesn't works.

 

Can someone help me please?

 

Thank you

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi zikirullah, 

     

    Thanks for your post and welcome to the Community Forum ! I'm happy to help, can you please send me a private message with the following information:

    • Serial number 
    • Your full name and email address 
    • Company file code listed in the confirmation window

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