Forum Discussion

TPYSA22's avatar
TPYSA22
Contributing User
3 years ago

Unable to process first payroll for July 2022

Everytime I try to process a pay run it comes up with this message "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Requ...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi TPYSA22,

     

    No problem, I've managed to locate your file and run the required script over it. 

     

    Please close, then re-open your software before attempting this process again.

     

    Do let me know if the issue persists.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.