Forum Discussion

AirconRentals's avatar
AirconRentals
Cover User
16 days ago

Unable to process pays - 3 hours and hung up on when calling

I completed the final pay on Friday for the year and lodged the STP, which was accepted.    I can't process the first pay for this year, I've tried both browser and desktop, and neither will proces...
browser
RoxanneM's avatar
RoxanneM
Member
15 days ago

Issue was resolved after speaking to someone. MYOB had to run a script from the back end team and then the pays processed in batches. 

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