Update Failed & STP Reporting Issues
Hi tribe, since updating to AccountRight Plus 2024.2.0 (desktop) we have issues signing in. It takes forever and once we have entered the email address, it takes again forever to get to the password ...
Forum Discussion
Hi SimonePE,
Thank you for your post and the screenshot.
To assist you effectively, can you please confirm if you're running AccountRight on a server or a local computer? Have you tried to clear your AccountRight cache? Please try the following steps in this Help article, Installation Troubleshooting, which has detailed information regarding the "Update failed."
If the issue persists, please send us the diagnostic log so we can investigate further.
Feel free to reach out if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
