View PDF button on employee details is missing and only for our new self-onboarding employees, the issue is with AccountRight Desktop and I have gone to the browser version and it's not there either. This has occurred this week. Is there a bug again?
Hi SusanHi,
Thanks for posting. We are currently aware of this issue about the 'View PDF' option does not display for employees who have self-onboarded via invitation, and the email confirming their onboarding is complete also does not display the PDF attached.
As a temporary work around, you can use the employee’s onboarding completion email or screenshots as a record. Or manually enter any missing details into the employee card.
Regards,
Earl
