Forum Discussion

Jumanji's avatar
Jumanji
Contributing User
2 years ago

We have not received 1c withdrawal from our bank account and the 6 digit verification code for pay super sign up

Good evening Team,   We have not received the 1c withdrawal from our bank account and the 6 digit verification code for pay super sign up.  It has been three days now.   What do we do ? Quarterly...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi Jumanji 

     

    Thanks for these details.

     

    May I know when did you sign up for Pay Super? As per checking, the 6-digit verification code has been sent on the 4th of October 2022. 

     

    Best regards,

    Doreen

Tyler2's avatar
Tyler2

Hi I'm having the same drama may i contact you please?

Jumanji's avatar
Jumanji
Contributing User
2 years ago

Hi Tyler.  

 

The reason I couldn't find the verifcation code is that it had been processed a lot earlier when the bank account was set up.  So it may help to look at your statements from earlier on to see whether you may have already done it.  I hope this helps.

 

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Tyler2,

     

    I hope you're doing well. I just wanted to check with you regarding the issue you had with Pay Super sign-up. Was it resolved? Do you still need help on this? Please let me know, and I'd be happy to assist you in any case.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.