Forum Discussion
Hi, dmp_1963
Thanks for your post.
Kindly attach a screenshot of the error message that you received so we could investigate it further on our end. Also, please clear the cache of your AccountRight. To do this, kindly check The Help Article Clearing the AccountRight Cache.
Please let me know how it goes.
Best regards,
Doreen
- dmp_196312 months agoContributing User
Thanks for offering your help Doreen. However, as I'd wasted toomuch time on this, I restorecd my previous back and have re-entered what I need. I will also clear the cache as suggested. Thanks and kind regards
DMP
- Doreen_P12 months agoMYOB Moderator
Hi, dmp_1963
Thanks for getting back to us.
Sorry to hear about the experience you've had. We will continue to strive harder to provide a seamless experience and service. We are glad to hear that you were able to enter the details you needed. Please feel free to post again if you require any further assistance. We are happy to assist.
Best regards,
Doreen
- dmp_196312 months agoContributing User
THANKS Doreen. I find the Technical support LESS thanhelpful, but I do appreciate you following up on my concerns.