Forum Discussion

dmp_1963's avatar
dmp_1963
Contributing User
12 months ago

What does "SingleTouchPayrollServiceError (100106) mean

I have tried now at least six times to reverse two incorrect pays from June 2023 (in order to finalise my STP/Payment summary procedure for 2023).  Each time I've ried to reverse a transaction, I get...
dmp_1963's avatar
dmp_1963
Contributing User

Thanks for offering your help Doreen. However, as I'd wasted toomuch time on this, I restorecd my previous back and have re-entered what I need. I will also clear the cache as suggested. Thanks and kind regards

DMP

Doreen_P's avatar
Doreen_P
MYOB Moderator
12 months ago

Hi, dmp_1963 

 

Thanks for getting back to us.

 

Sorry to hear about the experience you've had. We will continue to strive harder to provide a seamless experience and service. We are glad to hear that you were able to enter the details you needed. Please feel free to post again if you require any further assistance. We are happy to assist. 

 

Best regards,

Doreen

  • dmp_1963's avatar
    dmp_1963
    Contributing User
    12 months ago

    THANKS Doreen.  I find the Technical support LESS thanhelpful, but I do appreciate you following up on my concerns. 

    • Leneth_A's avatar
      Leneth_A
      MYOB Moderator
      12 months ago

      Hi dmp_1963,

       

      You're most welcome. We appreciate your patience and understanding throughout the process, and we hope to continue providing you with excellent service. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our Moderators will attend to it.

       


      Cheers,
      Leneth