Forum Discussion

Flav45's avatar
Flav45
Experienced User
11 months ago

Why can't I can't change amount in salary Sacrifice

I have tried to change the amount of Salary Sacrifice for an employee from $446 to $222 but it will not save the new amount I tried through card and payroll categories 

Is there a reason why it is not saving the new amount ?

4 Replies

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  • I just had the same issue. I logged on to MYOB through my practice login so I wonder if it might be a user permission issue. I will visit the client tomorrow and see if it works on theirs.

    • Celia_B's avatar
      Celia_B
      MYOB Moderator

      HI MarkTebbell

       

      Thank you for your post and welcome to the Community Forum. 

       

      Thank you for expressing your concern to us. In this regard, to be able to check on this, kindly ask your client to check if it works on their end or if they can edit the salary sacrifice. Kindly provide me with an update. We are happy to assist you further. 
       

      Thanks, 

      Cel

       

       

       

       

      • ACAgency's avatar
        ACAgency
        User

        Hi Celia

         

        Yes, it worked perfectly on the clients PC. So it is clearly a restriction on the practice login.

         

        Mark