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Maggie84's avatar
Maggie84
Contributing Cover User
2 years ago

YTD verification report not downloading

 

Hi

 

The YTD verification report is not downloading for me. When I go into the payroll reporting centre and click into the EOFY finalisations and clink on YTD verification report, a download screen pops up for a micro second and then nothing. There is no file in my downloads. How do I solve this?

 

Thank you

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi Maggie84,

     

    Thank you for your post. 

     

    If you open the browser version of Accountright in a different browser (app.myob.com), can you navigate to STP and try to download it?

     

    Do let me know how you go.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Maggie84,

     

    Thank you for your post. 

     

    If you open the browser version of Accountright in a different browser (app.myob.com), can you navigate to STP and try to download it?

     

    Do let me know how you go.

    • Maggie84's avatar
      Maggie84
      Contributing Cover User
      2 years ago

      Yes it worked!!! Thank you so much : )