Forum Discussion

mtcmaintenance's avatar
mtcmaintenance
Member
2 years ago

Company file won't open after updating to latest version 2024.3.0

Hi,  My company file won't open since upgrading to lastest version. It was working fine with the older version then told me that i need to upgrade to the lastest version 2024.3.0 and now it won't op...
ilovepho's avatar
ilovepho
Trusted Cover User
2 years ago

I'm having the same issue this morning with my online file.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi mtcmaintenance and ilovepho, 

     

    Thank you for reaching out with your concern.

     

    It seems like you're having trouble confirming your company files. As of now, there haven't been any reported issues with confirmation. If the problem persists after an update, please note that there might be a slight delay as the application finalizes the update in the background. If you're still encountering issues, I suggest checking out our helpful article on 'Activation and Confirmation Errors'.

     

    Alternatively, you can also connect with our friendly virtual assistant, MOCA, on our website, or request support through my account at myob.com.

     

    Feel free to post again if you require any other assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Genreve

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