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mel_wfh's avatar
mel_wfh
Cover User
3 days ago

Stuck on upgrading

One of my files is stuck on upgrading. I've cleared the cache. Still not working?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi mel_wfh,

     

    Sorry to hear you're stuck on the upgrade. Since clearing the cache didn't do the trick, the best next step is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can run a script to sort it out for you.

     

    Regards,

    Sai