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BOFAccounts's avatar
BOFAccounts
Contributing Cover User
5 years ago
Solved

Single Touch Payroll - Missing Employee Amount from ATO Report

I have just checked my Payroll Reporting Centre (& double checked on the ATO Business Portal) and although the pay event for today indicates 12 employees were paid, one of the employees does not have...
  • BOFAccounts's avatar
    BOFAccounts
    5 years ago

    Thank you for your response ... but MYOB clearly indicates that if I choose OTHER as the EMPLOYMENT BASIS it will be excluded from STP. However it does not say the same about EMPLOYMENT STATUS. I have used this Employment Status of 'Other' as I would use 'Labour Hire' on a written TFN Declaration Form to distinquish different employees status.

    Having said that I have actually deleted the previous pay run for the particular employee ... because it clearly didn't get sent to the ATO, changed his status to 'Casual' and ran another pay for that individual. It now works and I receive an ATO Reponse Report.

    My reason for writing this response is for others who may be using the Employment Status as I have since the start of using MYOB. This was not flagged as an error when checking payroll details for STP

     

BOFAccounts's avatar
BOFAccounts
Contributing Cover User

Yes the employee has been paid exactly the same as other employees, using the same categories. I have already checked the categories and made sure his were the same as other employees in that payroll run.

Definitely paid over the threshold ... and anyway that wouldn't explain why the Gross Payment Amount is different.

I had already checked all places you mentioned when I was looking for an answer before I posted the question, so I'm not sure where else to check??

The only difference between this employee and any of the other employees paid with the same categories, is his employment status - which had been set to 'Other' as he works during university holidays with us when he is available 

I have changed that now to 'Casual' as per other employees with the same categories

This was the first run for July 1, 2019 so why am I doing a nil run at June 30??

 

Naomi_Roskell's avatar
Naomi_Roskell
Partner
5 years ago

Hi BOFAccounts 

 

My apologies, there are so many people in the forum having difficulties with STP at EOFY and you didn't mention in your original post that it was for this financial year so I made the assumption. Sorry about that...

 

You've answered your question right there....

 

Because the Employment Status is set to "Other" it is excluded from STP Reporting.

 

Process a nil payrun for the week it relates to and use the same payment date then declare to ATO, this will update the YTD amounts with the ATO.

 

Problem solved!!! YAY!!!!

 

Congratulations and Well done with the trouble-shooting!!! Don't forget to kudo and mark as solved if this does the trick...

 

If not, come back and we'll see what else I can come up with...

 

Naomi

 

 

  • BOFAccounts's avatar
    BOFAccounts
    Contributing Cover User
    5 years ago

    Thank you for your response ... but MYOB clearly indicates that if I choose OTHER as the EMPLOYMENT BASIS it will be excluded from STP. However it does not say the same about EMPLOYMENT STATUS. I have used this Employment Status of 'Other' as I would use 'Labour Hire' on a written TFN Declaration Form to distinquish different employees status.

    Having said that I have actually deleted the previous pay run for the particular employee ... because it clearly didn't get sent to the ATO, changed his status to 'Casual' and ran another pay for that individual. It now works and I receive an ATO Reponse Report.

    My reason for writing this response is for others who may be using the Employment Status as I have since the start of using MYOB. This was not flagged as an error when checking payroll details for STP

     

    • Naomi_Roskell's avatar
      Naomi_Roskell
      Partner
      5 years ago

      HI BOFAccounts 

       

      Glad I could be of assistance.

       

      It's not flagged as an error because it's only an error for your circumstances, others legitimately use that status for the purpose it was designed... 

       

      Enjoy your day...

      Naomi Roskell-West

      Mobile Bookkeeping & Secretarial Services

      Newcastle, Lake Macquarie, Hunter Valley and Central Coast