online payments

[KARINA]

Hi I am signed up for online payment.  Once I receive my payment it automatically closes my invoice.  My question is, the money shows in my undeposited funds and I would like to change that to a different account.  How can I do that.

[Hannah_V · Accepted solution]

Hi, @Karina thank you for reaching out. I'll be happy to assist you!

Kindly follow these steps to fix the issue:

1. Go to banking. Hit Prepare bank deposit

2. After that, select the correct bank account

3. Select the transaction that you want to make changes

4. Hit record

Please let me know how this goes for you.

Regards,

Hannah