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jlmotorfax's avatar
jlmotorfax
Contributing User
2 months ago

Confirming old file

I am unable to confirm company files in AccountRight standard

I have found a thread that mentions I have to download an update but there is only one standard and I am not sure this is the correct one.

Can anyone assist?

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi jlmotorfax, 

     

    Thank you for posting your concern. 

     

    I apologize for the delayed response. If you are using AccountRight Standard, I recommend installing the latest version of AccountRight desktop edition, as AccountRight Standard can still be opened in AccountRight Desktop edition. This will allow you to confirm your file without any issues.

     

    Feel free to let us know if you require further assistance with this. 

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

    • jlmotorfax's avatar
      jlmotorfax
      Contributing User
      2 months ago

      Hi Genreve,

      I cannot see a Accountright Desktop edition.

      Is this the Accountright PC edition 2024.1 on the first page of the downloads?

      Or have I just missed it scrollig through all the pages?

       

      Thanks

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 months ago

        Hi jlmotorfax, 

         

        Thank you for your follow-up. To clarify, the AccountRight PC edition is indeed the desktop version of the software. I apologize for any confusion caused earlier.

         

        If you encounter any further issues or have more questions, please don't hesitate to let us know.

         

        Thanks,
        Genreve