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Ann01's avatar
Ann01
Partner
2 years ago

How to remove company from Company Files Online window

Hi everyone,

 

I act for a number of businesses but I have 3 that no longer have active subscriptions with MYOB.  My question is, how do I stop them from coming up on my list of businesses in the Company Files Online window?

 

Ann

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Ann01, 

     

    Thanks for your post. You should be able to right click the name of the file and remove it from the list, does this work ? 

    • Ann01's avatar
      Ann01
      Partner
      2 years ago

      Hi Melisa,

       

      Thanks for your reply.  You can right-click and "remove from list" on the "Recently Opened Files" page, but this is the page that lists "Company files online".  There are no right-click options on this page.

       

      Regards

      Ann

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi Ann01 

     

    Thank you for reaching out to us. Can you please send me a Private Message containing the following:

     

    • full name
    • business name
    • email Address
    • serial number
    • company file name that you want to be deleted.

     So that we can further assist you with this matter.

     

    Kind regards,

    Sai

  • Hannah_V's avatar
    Hannah_V
    MYOB Moderator
    12 months ago

    Hi, Ann01 thank you for reaching out!

     

    I understand that you want to remove your company file from your AccountRight Library.

    To proceed, kindly check this Help Article: Manage libraries

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information

     

    Regards,

    Hannah