confirming my company file

[bccb1]

Hi Earl

Just want to say thank you for confirming my company file. Its all done now. Many many thanks!

BCCB2023

[Earl_HD]

Hi @bccb1, 

Thank you so much for your post and welcome to the Community Forum!  You're very welcome and were glad to know that your problem is now resolved. Feel free to post again, we're happy to help.

Regards,
Earl

[angieb1]

Hi Earl, I was pretty excited to read about you sorting out the exact problem I'm having. I'm unable to confirm my company account online, and have spent many hours trying to find help.

Can you please help me as well? I would be so grateful. Thank you.

Angie

[Earl_HD · Accepted solution]

Hi @angieb1, 

Thank you so much for your post and welcome to the Community Forum!

I am sorry to hear that you were having problems on Confirming your Company File and reaching our Phone Support. I'll be glad to help you with this, can you please send me a private message with the following information:

  * Serial number
  * Company File ID's or Company File Code
  * Build Number (Version)

Looking forward to hearing from you soon.
Regards,
Earl

[angieb1]

Thank you so much, Earl. My problem has been solved, and I'm finally about to get my BAS Return done!!

Very much appreciated. 

Angie

[Earl_HD]

Hi @angieb1,

Thanks for letting us know that your problem is now resolved. Feel free to post again, we're happy to help.

Cheers,
Earl

[rileeze]

Earl can you please help me?!

I have posted the screenshots and am desperate to get into my company files.

Kind regards,

Nicki.

[Qube1]

When i click on Private Message it doesnt appear to be working?

[Qube1]

Are you able to assist me with confirming my company file as well please?

[Isaiah_C]

Hi @Qube1,

Thank you for reaching out to us and welcome to the Community Forum! I'll be more than happy to assist you with your concern. Please send me a Private Message containing the following:

• Serial number
• Business name
• Company File ID and build number (Help>>About MYOB AccountRight)

Please let me know if you need further help.
 

Kind regards,

Sai