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morrisonkd's avatar
morrisonkd
Experienced User
11 months ago

EOFY PAYROLL REPORTING

Hi,  trying to do the STP finalisation.  I have an employee with ETP taxable component.  It should be nil as i have no employees terminated at all.  I have no payroll for the date mention for the ETP and after two hours on the phone i have received no helpful information  from MYOB support.  How do i fix this up?  Thank you Karen 

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi morrisonkd 

     

    Thanks for your post.

     

    Sorry to hear about what you've had experienced. Since there is no processed pay with an ETP Taxable Component and no employee was terminated on that date, kindly send a screenshot of the Payroll Summary Report so I can investigate it further. Make sure to remove all sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

    • morrisonkd's avatar
      morrisonkd
      Experienced User
      11 months ago

       

      image.png
       
      Doreen, on the one company there is only one employee so I don't know how or why the ETP is there.  There is no payroll transaction on the 29.7.22.
      Thank you Karen 
      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        11 months ago

        Hi morrisonkd 

         

        Thanks for your reply.

         

        Kindly re-attach the screenshot you sent as it is not loading on my end. It is much appreciated.

         

        Best regards,

        Doreen