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Kelly111's avatar
Kelly111
Contributing User
2 years ago
Solved

LOG IN ISSUE - SUPER PAYMENTS

Hi All

I am trying to log into my "super payments" portal but keep getting a message - try again or reset.

Has anyone else had this problem?  I have repeatedly tried to get help with MYOB 'chat' but no response.

Thanks

  • Kelly111's avatar
    Kelly111
    2 years ago

    Cleaned up entire laptop and browsers, now working, woohoo

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  • Kelly111's avatar
    Kelly111
    Contributing User
    2 years ago

    Cleaned up entire laptop and browsers, now working, woohoo

  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi Kelly111 

     

    Sorry to hear that you have had that experience with contacting our live chat team. Was it the Super Portal where you were getting the message?

     

    I can check the user access for you, if you send me some details through Private Message:

    • Last 4 digits of your Serial Number and Account Name 
    • Your Name and Email Address you are trying to log in with 
    • Screenshot of the message 


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.