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sandstone_vet's avatar
sandstone_vet
User
3 years ago

MYOB super payments asks for confirmation of details then does not save... a total dead end, unable to make super payments

More of the  usual dead end loops from MYOB payroll software.... there is a never ending stream of them.

Today I try to pay my faithful staff their super from last month.

MYOB states it has something new to agree to, prior.

So I follow the steps, and at the final step it just fails.....

Sorry staff, looks like your super payment wont be making it, thanks again to MYOB

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi sandstone_vet 

     

    Sorry to hear you're experiencing this. Please make sure you are logging using the file owner email address. If you are, can you please send the following information in a private message:

     

    • serial number
    • primary contact name
    • primary email address
    • email you are logging in with