Administrator with read only. Not selected, cannot change.

[table1]

I have had an account set up for me. Full access administrator, I can input sales but cannot enter new purchases. 

The "record" button disappears and has (Read Only) on top tab.

We have tried deleting and starting again, have gone into settings but "read only" is not selected.

Any ideas?

[Doreen_P · Accepted solution]

Hi @table1,

Thanks for your post, and welcome to the MYOB Community Forum.

If you can enter other transactions but can't enter new purchases, I would recommend checking your role to see if it's only administrator role that is ticked. I suggest to only tick the Administrator role and nothing else. You can also check the Community Forum post for more information that is relevant to your concern.

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

Best regards,

Doreen

[table1]

Thank you. That's fixed it.

[Princess_R]

Hi @table1,

You're welcome! Glad to hear everything's sorted now. I'll now close this post as resolved. If you have any more questions or need further assistance, feel free to reach out anytime.

Cheers,

Princess