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Scottik1962's avatar
Scottik1962
Experienced Cover User
3 years ago

Attaching PDFs to invoices

As wel as my other problems of not being able to open an invoice with a pdf attached to it, seems everytime I open the MYOB for the first time and then attach a pdf, it crashes.

 

Have attached the error log as I dont know if this is being sent to anyone to read or not.

 

Scott

1 Reply

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator

    Hi Scottik1962 

    Thanks for attaching the detailed log, this error log does mention the issues with intray documents and is closely related to the previous issue that you posted. I have organised to get a backup copy of your file in for our development team to investigate this further. Please send me the following information by Private Message so we can send you instructions on how to upload the file to us :

     

    • Your product serial number
    • Impacted purchase numbers ( 2 or 3 should be fine)