MYOB Account Right timing out

[Komal_S]

Hi @Tricia114, @Michellec65 , @Danniel , @AndrewStephen , @shellmanda 

Our teams are working on resolving this matter as soon as possible, updates will be posted in the announcement post given below when we know more:

Unable to log into my.MYOB accounts - 504 Gateway Timeout error (05/05/2020)

We are seeing the system stablising now and some affected users are able to log in. The teams will continue working on this problem until it fully resolves. 

[CBPaulm]

Very annoying and fustrating, I have just lost a complete days quoting, very poor service from MYOB, seriously looking at another provider!

[Komal_S]

Hi @CBPaulm 

I'm sorry that you had that experience. Can you please what error message you're getting while the system times out and attach the diagnostic log right after it crashes so we can check what's going on.