Forum Discussion

Swirlo's avatar
Swirlo
Cover User
4 years ago
Solved

Non Sequential Sales Invoice Numbers

I have noticed lately that I am getting non sequential Sales invoice numbers. I am using the following versions of MYOB:- AccountRight Plus AU 2021.1.1.  Build 2021.1.24.3611

 

I have not deleted a sales invoice and I had recorded recurring sales invoices on the 06/04 (finished with 24552) and then on the 07/04 (Commenced with 24594) the number has changed.

 

Any ideas as to why this is happening

  • Melisa_D's avatar
    Melisa_D
    4 years ago

    Hi Swirlo, 

     

    Thank you for your post. If you are using Recurring Transactions, I would make sure that you have set the recurring transaction to "Use the next sequential number as the Invoice No.". This will ensure that when you record those recurring transactions the next number in the sequence will be used. You can select this preference by going to Lists > Recurring transactions > Highlight the recurring transaction and select Edit Schedule to see that preference. 

     

    Additionally, to update the invoice sequence please go into the invoice number field on the required sale, update the invoice number on that field to the required number before recording that invoice. This process may need to be completed a few times to ensure that AccountRight picks up on the latest invoice number sequence.

     

    Please do let us know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

1 Reply

Sort By
Replies have been turned off for this discussion
  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi Swirlo, 

     

    Thank you for your post. If you are using Recurring Transactions, I would make sure that you have set the recurring transaction to "Use the next sequential number as the Invoice No.". This will ensure that when you record those recurring transactions the next number in the sequence will be used. You can select this preference by going to Lists > Recurring transactions > Highlight the recurring transaction and select Edit Schedule to see that preference. 

     

    Additionally, to update the invoice sequence please go into the invoice number field on the required sale, update the invoice number on that field to the required number before recording that invoice. This process may need to be completed a few times to ensure that AccountRight picks up on the latest invoice number sequence.

     

    Please do let us know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.