Forum Discussion

debmac's avatar
debmac
Experienced User
4 months ago

Re: link to existing bill

Hi 

I am having the exact same issue.  Dont ask for screen shots as they will be exactly as you have already been given by other users.  Regardless of whether I tick Paid or not the bill does not appear, but sometimes shows paid bills back to 2013 but not the recent bills.

This is so annoying and defeats the purpose on what should be a fabulous feature.  I have been working around this by going back to Desktop and then I can link the bill (weird it works on desktop)  or I download and drag into the attachment in bill.

Please , please have this actioned

Thank you

1 Reply

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 months ago

    Hi debmac,

     

    Thank you for your post, and my apologies for the delay in responding to your query.

     

    I understand how frustrating this can be. I want to assure you that we take your concerns seriously. I looked into this matter on our end, and currently, there are no reported incidents specifically related to AccountRight browser version In Tray issues. However, I understand that this doesn't lessen the inconvenience you're experiencing. I'll raise this with the relevant team, and we'll provide communication once we have an update from the team.

     

    Your patience and understanding are highly appreciated.

     

    Cheers,

    Princess