Hello all, I see this isn't a new problem so I have had a look at the recommended solutions such as unticking the job reminder but I cannot change any of the amounts I have on my PO. I have 2 to save, one is 12 pages long and 1 is 7. Both are filled with items valued at prices like 0.11 for example. Anyone have any other suggestions I can try please?
PLEASE don't say I need to delete and start again. It took me 2 days to enter!
Hi HethBennett
Thanks for your post. Could you please attach a copy of the diagnostic log?
How to get to it:
1. Open your Start Menu
2. Type: %localappdata%
3. Open the %localappdata% folder:
4. Open the MYOB Folder.
5. Open the AccountRight Folder.
6. Open the Version folder AccountRight 2021.1 or later versions will show as Current.
7. Open the Diagnostics Folder.
The Diagnostic Log file would look like: Huxley.Application_xxxx.log file to your Desktop to get to it easier.
You can use the Choose file button at the bottom of the editor when writing on the Forum to add files to your post.
Hi there - I have no idea if this is what you need but thank you for your reply!
Cheers Heather
Hi HethBennett
Thanks for that. Just to check are you using version 2021.1? For newer versions, please open the Current folder for the diagnostic log.
