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Report Export to excel failed

alisonMackay
Experienced Cover User
24 Posts
Experienced Cover User
Australia
Experienced Cover User

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Report Export to excel failed

Good morning 

Recently I've installed a new system, to address issues with outlook now always working smoothly with email send of invoices from Desktop version of Accountright premier 

New system - Mac running Parallels with windows 11 pro 

 

Everything seems to work well, however I went to export report to other formats other then pdf and failed 

I've enclosed screenshot of error

Hoping to find advise. 

I've already run Microsoft office 365 repair 

regards

Alison 

 

myobEXPORTissue.png
2 REPLIES 2
alisonMackay
Experienced Cover User
24 Posts
Experienced Cover User
Australia
Experienced Cover User

24Posts

16Kudos

1Solutions

Accepted Solution Solved

Re: Report Export to excel failed

I just checked a community post

  • uninstalled myob
  • reinstalled ( right click as administrator

This seems to have fixed the Report Issuse. 

 

The As administrator process is something I've just picked up today. 

So I though I'd post for others to see 

 

 

Mike_James
Ultimate Partner
5,732 Posts
Ultimate Partner
New Zealand
Ultimate Partner

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744Solutions

Re: Report Export to excel failed

Hi @alisonMackay , as an aside, I recommend using the receivables reconciliation reports, as the date is  a cut-off, and therefore the reports can be backdated, and the report shows whether your receivables total agrees to your balance sheet.


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise ProActive - Custom Reporting from MYOB programs
(MYOB Business, including AccountRight Live, AccountRight v19.x and exo Payroll)

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