Partner Zone

Pay Super not working

NNyl
Experienced Cover User
48 Posts
Experienced Cover User
Experienced Cover User

48Posts

3Kudos

1Solutions

Pay Super not working

Hi

 

I am trying to Pay Super but MYOB won't let me. Saying "Unavailable".

 

Can someone advise why?

 

Thanks

DH

6 REPLIES 6
KazDru
Contributing Cover User
7 Posts
Contributing Cover User
Australia
Contributing Cover User

7Posts

1Kudos

0Solutions

Re: Pay Super not working

I'm having the same issue.

ChrisMYOB
MYOB Moderator
715 Posts
MYOB Moderator
MYOB Moderator

715Posts

37Kudos

65Solutions

Re: Pay Super not working

Hello @NNyl  and @KazDru 

 

Thanks for your post. We are aware that some users are experiencing time out and Something went wrong errors when processing super payments. Our developers are investigating and we do apologise for the inconvenience.

Kind regards,
Chris

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Mel_Mel
Trusted Cover User
46 Posts
Trusted Cover User
Australia
Trusted Cover User

46Posts

15Kudos

4Solutions

Re: Pay Super not working

I can't authorise my super payment either, keeps telling me the service is unavailable.  

NNyl
Experienced Cover User
48 Posts
Experienced Cover User
Experienced Cover User

48Posts

3Kudos

1Solutions

Re: Pay Super not working

Hi

 

See attached - I get the code sent to my phone, but MYOB "Not responding"

 

Info and screenshots attached

 

calvinn
1 Post
Cover User
Australia
Cover User

1Posts

0Kudos

0Solutions

Re: Pay Super not working

I am having the same issue - keeps saying "Not available:"

ChrisMYOB
MYOB Moderator
715 Posts
MYOB Moderator
MYOB Moderator

715Posts

37Kudos

65Solutions

Re: Pay Super not working

Hello @calvinn 

 

Welcome to the Community Forum.

 

We are aware that some users are experiencing time out and Something went wrong errors when processing super payments. Our developers are investigating and we do apologise for the inconvenience.

Kind regards,
Chris

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post