Forum Discussion

Khayyam's avatar
Khayyam
Experienced Cover User
3 years ago

STP Phase 2 - something went wrong error

When i click "check my payroll information" i am met with the following error.   I am using web version as instructed.
Khayyam's avatar
Khayyam
Experienced Cover User

HI Chris,

 

Is there any solution to this error? We are getting email from ATO to hurry along and move to Phase 2 reporting etc

Julie80's avatar
Julie80
Contributing User
3 years ago

Hi Khayyam,

 

I contacted MYOB support who have escalated our situation and said they would email me back when a soulution has been found.  I noticed when i tried again this moring that i am now getting this message again - 

Get ready for STP Phase 2

We’ve hit pause on transitions to STP 2 right now, while we make some improvements. Hold tight and watch this space – moving to STP 2 will be back soon.

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