Super Payment Error

[LPC1]

Hi, I was reconciling the superannuation account for May 2023 & I noticed an error where the payment had been processed before reversals of incorrect pays.

We have 6 employees, payrun for the 11/05/2023 is correct, but the payrun for the 25/05/2023 is incorrect (3) employees supers had been duplicated but the remaining (3) weren't paid. 

Can someone please advise what needs to happen to recify this issue. It's for a previous payroll year aswell 2022/2023.

Regards Katherine

[Doreen_P · Accepted solution]

Hi, @LPC1 

Thanks for your post, and welcome to the MYOB Community Forum.

We're sorry for the delay in response.

To correct the situation, kindly check if there are any pending super payment under Payroll Liabilities that needs to be tagged as paid. Also, please run the super payment report to see the accrued and super paid. To check it, go to Reports > Payroll > Superannuation, then choose Employee Advice Detail and/or Accrual by Fund Detail.

Please let us know if you require any further assistance with this. We are happy to assist.

Best regards,

Doreen