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PayDay Super on Future Dated Pays
Hi Will MYOB solve the issue of paying super ahead of the payroll when a payroll is future dated. We shut down mid December and I am away overseas until late January - there will be at least 2 fortnightly payrolls at end of December and mid January that I will prepare in mid December. The payrolls can be set to go on the…
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Private health insurance excess calculating in every ITR
Is anyone else have a problem with Private Health Cover Excess calculating in every ITR? The TP are all covered for the full year and under all thresholds yet there is an excess being calculated (generally for under $1) in every ITR. What is the cause of this? Can someone please comment. Thank you.
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Pre-filling of managed fund income
When managed fund income is being pre-filled to returns, currently if there is nil amount to prefill, Tax prefills a 0 figure into that label in the income schedule. Please revert back to the Desktop Tax logic where nil amounts prefill into the schedule as a BLANK. Pre-filling a 0 figure causes all sorts of annoying…
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MYOB Accountants Enterprise
Hi MYOB I am reaching out for technical support for a client running Accountants Enterprise on our cloud servers and the MS SQL version running their Accountants enterprise software is crashing the server when the MYOB program somehow causes an MS SQL to re-index - and the re-indexing consumes all server memory and paging…
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AI BAS
Hi All, I am new to MYOB and wondering why the quarterly AI BAS report does not reconcile with the GST Report? Any insights would be greatly appreciated. Thanks
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Big improvements coming to Client Accounting – here's what you need to know
We're releasing two meaningful updates to Client Accounting in Practice Compliance on 20 May 2026, and there are a few things to do before then. What's changing? Detailed notes – finally here You will soon be able to control how notes are presented in your financial statements. Add headings, create subtotals, rename line…
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Data Backup Option
Hi, Has anyone used the third party app MyDataXport to save client file data. Now that we can no longer get an offline backup of our files, i was looking at trying this site. If anyone has any comments or reviews i would appreciate your response.Â
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MYOB Assist is now available in New Zealand, helping your clients run their business from anywhere.
The all-new app pairs seamlessly with your client’s eligible subscriptions at no extra cost. Prevent tedious admin from piling up with MYOB Assist. Clients can create and share quotes, seal the deal with invoices on the spot, capture deductible receipts, and stay in control, all from their mobile phone. Everything syncs…
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New Zealand: MYOB Capture and Invoice apps will stop working on 23 November 2026
Hello everyone, *this update is relevant to customers in New Zealand.On 23 November 2026, MYOB will retire the MYOB Capture and MYOB Invoice apps in New Zealand. MYOB Assist will be the unified app for quoting, invoicing and receipt capture on the go. MYOB Assist provides an improved user experience and additional…
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Pay Super update: SMS authorisation codes now include the client’s business name
A quick one for practices managing Pay Super across multiple client files. Each SMS authorisation code now shows the business name it’s linked to. When you’re running payroll for several clients and codes are arriving in sequence, you’ll be able to match each one to the right client straight away. It’s live now and there’s…
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Tax in MYOB Practice Compliance: August drop-in session
Considering Practice Compliance, transitioning from AE/AO or already using it and looking to strengthen your understanding of the workflow? Join us for a live, end-to-end walkthrough of preparing a tax return in MYOB Practice Compliance, from starting the return through to client signature and lodgment. We’ll cover ATO…
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A simpler way to manage your MYOB account is coming
At the end of last year, we announced we’re making important updates to simplify your MYOB account and billing experience. We’re progressively moving practices to our upgraded MYOB platform, with some practices already migrated. If your practice hasn’t migrated yet, here’s a reminder of what’s changing and the benefits you…
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Changes to how some practices manage MYOB billing
As part of our platform upgrade, some customers practices may notice a few changes to their billing set-up.​ What's changing​ Where you manage and view your bills may move to your own account, rather than a separate account it was previously billed to.​ The email address that receives your monthly bill may change; it may…
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Taxable Payment adjustment reason- error
Is there a work around for this error yet? I have several returns to lodge where clients need their refund. Thankyou
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Self-Serve: Managing user access
User access is now self serve! Manage users and update roles directly through the relevant Partner Dashboard or individual file. Before you start There are two different access levels: * File User – gives a staff member access to a specific file only. * Administrator – provides broader access and allows the user to…
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Online Return Estimate Sync back to AE
Our practice uses MYOB Practice online for preparing tax returns. Most things in MYOB Practice sync back to MYOB AE except the tax return estimate. Could you please have the return estimate synced back to MYOB AE.
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Our partnership. Your vote. Help us celebrate 20 years of partnership.
MYOB is proud as punch to be the Gold Partner for this year's Australian Luca Awards. It’s just one of the ways MYOB has been supporting the Institute of Certified Bookkeepers for 20 amazing years. If MYOB has helped you grow your practice, support your clients or achieve your business goals, we'd be honoured if you would…
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Numbering of assets migrated from AE Tax to online assets
When assets are imported from AE tax to the online Assets register they seem to come across with a random asset number. Is there any system to the order that assets are numbered? I doesn't seem to relate to the date purchased or be alphabetical. When a depreciation report is printed from the new ledger it always seems to…
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Changes to MYOB AccountRight offline mode
15/06/2026 Hi all, a note to let you know that we have updated our help information to make it clearer for customers to understand the process of moving their file online. Particularly, the step around updating your serial number in product seems to catch a few people. Please check out the information here. It is important…
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Foreign Pension UPPs
I have clients where one spouse has more than one UK pension. They are entitled to the 8% UPP on their state pensions. Each pension is entered separately. On the form itself I get the correct allocation between pensions with a UPP and those without but I keep getting an error that the UPP is incorrect. There is this note…